PRIVACY POLICY FOR PALAZZO TE

This privacy policy governs your use of the software application Palazzo Te (“Application”) for mobile devices that was created by Visivalab SL. The Application delivers  a visit experience inside the Palazzo Te of Mantua. 

 

What information does the Application obtain and how is it used?

User Provided Information 

The Application obtains the information you provide when you download and register the Application. There is no user registration inside the application.

 

Automatically Collected Information 

 

The application may collect information about the navigation inside the application. No user data is collected. 

 

Does the Application collect precise real time location information of the device?

No.

 

Do third parties see and/or have access to information obtained by the Application?

Palazzo Te could access the aggregate data about the navigation inside the app in an anonymous format. No user personal info is collected

 

What are my opt-out rights?

You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at visivalab@gmail.com providing your username.

 

Data Retention Policy, Managing Your Information

We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you’d like us to delete User Provided Data that you have provided via the Application, please contact us at visivalab@gmail.com and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.

 

Children

We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at visivalab@gmail.com. We will delete such information from our files within a reasonable time.

 

Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

 

Changes

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here and informing you via email or text message. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes. You can check the history of this policy by clicking here.

 

Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us.

 

Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at visivalab@gmail.com.